Editor´s note: This is a guest post by Rayanne Dany, Head of Business Development at TAH.
As soon as you start thinking about building your online store, you will always likely to come across a long-standing debate between Shopify and BigCommerce. It has an epic showdown between the two giants but has often been a confusing one at that. The reason for that is because there are pros and cons in each of them and there is no undisputed winner among them. We will do our best to try and separate the wheat from the chaff to give you a clearer image. In the end, the choice winds down on you and what you think is best for your business.
So without wasting any more time, let’s look at all the important factors and how they differ from each of these two products.
By far, the fairest comparison to make between Shopify and BigCommerce are the basic plans. The ‘Basic Shopify’ plan costs around $29 per month and BigCommerce’s ‘standard’ plan is $29.95. Differing in only 95 cents, Shopify edges only slightly to that of BigCommerce.
Both products allow their users to sell an unlimited number of their products, but BigCommerce is the real winner here when it comes to having out-of-the-box features such as:
- Built-in ratings and review system
- Gift cards
- Real-time carrier shipping quotes
Shopify has a separate app for reviews and ratings, which is aptly called the ‘Product Reviews’ app.
Just when you think BigCommerce has left Shopify in the dust, the latter has one good advantage over the former – that is in sales limit. BigCommerce’s Standard plan has a sales limit of $50,000 per year, whereas Shopify has no limits at all.
Just when you think design does not play a huge factor when it comes to driving sales, it turns out that it does. If a design comes out ugly and uninspiring, it will never generate trust or credibility from the eyes of the consumer. It will be the case even if you have the best product in the world.
Shopify uses independent designers to make themes that look not only alluring but professional as well. What’s more alluring is that they are always updated so that they stay fresh and modern. The only flaw is the cost of some of the themes, which range between $100-180. On the other hand, this is a one-time payment.
BigCommerce offers appealing themes as well, but the only downside is that you can never find their free themes at their site unless we give them our email and sign up for their 15-day trial. When the users do opt for the trial, they discover that some of the themes are outdated albeit good-looking.
However, BigCommerce has updated since then and are on par with what Shopify has to offer. The paid ones range between $145-235, which gives Shopify the edge over its competitor. Shopify not only offers free themes that are professional, but they are vast in variety as well.
BigCommerce charges 0% of transaction fees on all of their plans as does Shopify. The only difference is that Shopify won’t let you use that option unless you use their Stripe powered ‘Shopify Payments’ option. Without that option, Shopify will impose transaction fees and they vary with each plan.
It is in the essence of a solid e-commerce shop that you come equipped with the best tools at your disposal such as the ability to set prices, manage inventory, configure shipping detail, showcase products, tracking orders and also setting up payment gateways.
When it comes to that, both Shopify and BigCommerce allow you to deliver on that promise and allow you to build and grow your store. It seems that both products are at a stalemate here, but BigCommerce offers a bit more advanced tools for their monthly packages.
Credit Card Fees
Along with transaction fees, there are also credit card fees to consider as well. If you use a third-party payment gateway, these are going to be whatever your provider’s rates will be. But Shopify and BigCommerce have come up with their own payment gateways.
Both of them provide ‘out-of-the-box’ payments functionality. If you use Shopify, the payments will vary according to what you are selling online or even in person like at retail stores, market stalls, and pop-up shops among others. The online rates are as follows:
- Shopify Lite: 2.2% + 30c per transaction
- Basic Shopify: 2.2% + 30c
- Shopify: 1.9% + 30c
- Advanced Shopify: 1.6% + 30c
If you are going to sell it in person, the rates will be:
- Shopify Lite: 2.7% per transaction
- Basic Shopify: 2.7%
- Shopify: 2.2%
- Advanced Shopify: 1.6%
BigCommerce relies on PayPal for credit card processing, which is powered by Braintree. The rates for the credit card arrangement are as follows:
- Bigcommerce Standard: 2.9% + 30c per transaction
- Bigcommerce Plus: 2.5% + 30c
- Bigcommerce Pro: 2.2% + 30c
- Bigcommerce Enterprise: 2.2% + 30c
It could be bad news if you run straight into technological issues right when you’re running a business. It is going to happen at some point or the other and the only wise thing to do is to get a solid support team to back up your business. With Shopify, you can reach them at any time of the day either by phone, live chat or email. BigCommerce actually provides the same thing as well.
So who’s the real winner here? Apparently nobody!
This is another factor in which both Shopify and BigCommerce excel in. There are experts in both products that are independent of each other and are external consultants that you can hire and who can take your business to the next level. But quantitatively Shopify has a greater number of experts than BigCommerce.
Once your store is up and running, both BigCommerce and Shopify will ensure that you get the best apps to increase the functionality of your shop. Apps can automate a lot of daily tedious tasks like checking emails or UK assignment help, which then leaves you plenty of time to run your own business.
Shopify at the moment has about 1500 apps whereas BigCommerce has 250. Now it may seem like the former has the edge, but the later offers apps that are more ‘out-of-the-box’.
Author Bio: Rayanne Dany works as Head of Business Development for TAH. She is well-versed in ecommerce and online shopping. You also seek UK assignment help from her on any topic.