Intern Customer Care (m/f)

Intern Customer Care (m/f)

PAYMILL is a young, innovative payment transaction provider based in Munich, Germany, which enables companies to offer credit card payments on their websites. The very easy API and the fast onboarding process, plus the quality customer support distinguishes PAYMILL from all the other payment service providers. PAYMILL is active in 40 countries and is supported by well-known international investors. Become a part of our team and actively help to shape the rapid growth of our company.

Currently we are looking for a new team member in Munich as Intern Customer Care (m/f).

What you will be doing

  • Provide 1st level support, documentation of support cases etc.
  • Give customers technical assistance via phone, e-mail, chat, twitter
  • Work on customer inquiries
  • Support on integration issues
  • Coordination with 2nd level units (IT, business etc.)

What we expect from you

  • You are studying business informatics or a mixture of business administration and business IT
  • You are a good communicator and are not afraid to ask questions
  • Happy to work as part of a team in an IT environment
  • You are fluent in German, English and ideally a third European language

What you get

  • Perfect experience of a start-up atmosphere, professional working ethics and a vast scope of tasks
  • A modern working environment
  • Room for personal and professional development
  • A motivated team that lives a strong cohesion - both on and off the job - and organizes numerous events through the year
  • A flat hierarchy and short decision lines